The quality of services has significantly improved thanks to the Internet. The quality of internet service on the internet has dramatically increased. Online businesses are now better able to assist customers by offering high-quality service. The following are various aspects of internet service quality: • Reliability • Flexibility • Site aesthetics • Ease navigation The way businesses are run has undergone a complete transformation due to globalization. Global competitiveness has increased as a result of the reduction in obstacles to doing business in new markets or connecting with and interacting with customers and enterprises around the world.